Global Tier 1 CEE - Customer Enablement Manager

Job description

Global Tier 1 CEE - Customer Enablement Manager Description -: The Customer Enablement Manager (CEM, former CSSM/HP2B Catalog Manager) works within a Global, multicultural, and fast-moving business environment, supporting Sales Operations, Business Units (BU) and Sales Force within the area of Catalogue Management and Maintenance. He/she is part of the Sales Operations team and has a wide variety of responsibilities, including but not limited to the following: Key contact for the Sales organization for Customer E-Catalogue and Portal related matters. Guide Sales and implement optimal catalogue structure. Proactively informs Sales/Customer on any major change in offering or pricing. Provide B2B and/or ELITE solution consultancy. Provide consultancy on product specs, Product Lifecycle Management, Replacements, offering and pricing. Performs triage on issues and redirects to appropriate teams. Drive Catalogue setup & maintenance in line with Sales and Customer requirements. Proactive manage EOL and NPI in customer offering and catalogue. Manage offering and pricing updates across BUs and coordination across regions. Accountable for quality and availability of customer catalogue and pr...