Broker Services Support

Job description

Are you customer-focused, tech-savvy and passionate about delivering great service? Do you enjoy problem-solving, supporting people and working across systems in a fast-paced environment? 🔷 About CBN At Community Broker Network, we’re not just supporting insurance businesses - we’re shaping the future of the industry. As Australia’s largest network of general insurance authorised representatives, we empower over 300 businesses and 1,000 employees across the country. Our team offers market access, technology, education, marketing, HR, business advice, and more, supporting brokers from Perth to Cairns. We’re a certified Great Place to Work with an incredible culture, and a genuine commitment to helping our people grow. Our values: 🔹 We Listen (Understand) 🔹 We Achieve (Accomplish) 🔹 We Are One (Together) 🔷 Purpose of the Role This is not just a support role - it’s an opportunity to build your skills across systems, troubleshooting, and stakeholder support in a dynamic service environment. As a Service Centre Adviser, you’ll provide first and second level support across systems and applications, helping brokers and internal teams resolve issues, access services and work efficiently. W...