Customer Experience Team Lead (with German)

Job description

Seniority Level: #Ownership Brewing the world’s most loved beers and building brands consumers love, AB InBev is where ownership, ambition, and action thrive. Our portfolio of iconic brands includes global classics like Stella Artois and Corona, and well-known favorites such as Samson, Leffe, and Hoegaarden. We empower you to dream big, lead change, and create a long-lasting legacy. We value relentless problem-solvers who take accountability, embrace challenges, and turn bold goals into results through resilience and hard work. As a Customer Experience Team Lead , you will lead a team of CX professionals supporting our German customers for the Bavarian market . Your mission is to elevate day-to-day performance, strengthen customer relationships, and grow the team by driving a culture of ownership, collaboration, and continuous improvement, while embracing change management and innovative mindset. This role is at the heart of delivering excellent customer experiences, guiding your team to not only meet but exceed expectations. You will coach, empower, and support each team member to thrive in their roles, helping them grow alongside our customers. Business environment: What will you...