Administrative Assistant III, Pulmonary

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Administrative Assistant III will support the Pulmonary, Critical Care and Sleep Medicine Department at BIDMC in the Longwood area of Boston, MA. This role is fully onsite, working Monday through Friday, 8:30am-5pm. Job Description: Provides administrative support to physicians in their clinical, academic, research and leadership roles. Essential Responsibilities: - Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority. - Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed. - Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical...