Crime Centre Manager

Job description

The Role: As the Crime Centre Manager, you will be the driving force behind our Retail Loss Prevention and Security operations. You will lead a dedicated team of Operatives, ensuring our retail sites remain secure through proactive surveillance and strategic investigation. This is a pivotal leadership role where you will bridge the gap between high-level security data and on the ground operational excellence. You will oversee the day to day functions of the Crime Centre, ensuring that every operation, report, and investigation is handled with the highest degree of integrity and professionalism. What You’ll Take On: You will maintain a safe and secure environment across all retail sites by managing both people and processes effectively. Your key responsibilities will include: - Recruiting, training, and mentoring a high-performing team. You will foster a great culture, focusing on individual development and emotional resilience. - Managing live and retrospective CCTV patrols,, and the accuracy of our Case Management system. - Reviewing evidential investigation packs for internal and external use, ensuring all material is admissible and secured in accordance with GDPR and company pol...