Client Service Representative Hudson Veterinary Hospital

Job description

Practice At Hudson Veterinary Hospital, we are a small animal practice that strives to provide exceptional treatment across our veterinary services, including internal medicine, surgical diagnostics, diagnostic imaging, and preventive care. Whether you’re new to the area, new to pet ownership, or just searching for a new healthcare provider for your pet, you’ve come to the right place. More about the Role: Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience. Compe...