Customer Service Specialist- Bilingual

Job description

Job Description It’s about being real when people need you. Are you someone that loves to lend a hand to others and does so with a kind, approachable attitude? Are you passionate about finding solutions to problems and enjoy the freedom of making those decisions? Do you genuinely enjoy helping people and want to be part of making their day better? If so, then the Customer Service Specialist role might be for you! At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services. Who you are: As a Customer Service Specialist , you are our customers’ first line of support in addressing their banking needs from one of our 24/7 contact centers. You’ll answer inbound and outbound calls, identify the issues, and partner with other lines of business to fulfill each request. Our customer’s love talking to real people located here in Texas and you will be a key...