Senior IT Service Architect with German - Workplace

Job description

We are looking for a Senior Service Architect to join our international, collaborative, and highly supportive Managed Service Architect Team, a part of Group Managed Services (GMS). In this role, you will be responsible for designing end‑to‑end managed workplace service solutions, supporting strategic customer tenders, and shaping high-quality service architectures that enable operational excellence at scale. Requirements: - Analyse and understand customer requirements, including RfPs, and translate them into complete, end‑to‑end service and solution designs - Develop efficient, innovative, and low-risk solutions for IT managed services tenders covering technological, operational, and commercial dimensions - Prepare cost calculations, service models, and effort estimations for proposed solutions - Present and explain service designs to customers at decision‑making level and support contract negotiations with confidence and expertise - Design solutions in close collaboration with sales teams, partners, and service units to ensure cohesive, high‑quality outcomes and contribute to overall success - Support the creation of proposal content, including contributing to written proposal te...