Office Coordinator

Job description

Job Description: ESSENTIAL JOB FUNCTIONS Performs such front-desk/reception functions as meeting and greeting clients and visitors, answering multi-line phones forwarding calls to voice mail or appropriate staff member, taking and delivering messages, checking in clients (including verifying such demographic information as telephone number, mailing address, payer source; collecting payment for services; documenting payment for services; notifying clinician when client arrives); reconciling cash drawer; scheduling client appointments; copying, sorting, and delivering mail; sending and receiving/delivering faxes; meeting with client to review client intake form; and handling difficult customer service interactions, either face-to-face or by telephone. Enters various client data in electronic information system (e. g., client demographics, client eligibility information, client transfers, service corrections, annual review updates) and enters other program-specific data (e. g., grants) in various databases. Performs such HIM-related functions as archiving closed legal health records; scanning clinical documentation in legal health record; managing legal health records ; processing dis...