Senior Client Success Manager

Job description

About Intus Care: IntusCare is the only end-to-end ecosystem built specifically to help Programs of All-Inclusive Care for the Elderly (PACE) programs deliver exceptional care, strengthen financial performance, and stay compliant. IntusCare replaces outdated technology and manual workarounds with purpose-built solutions for care coordination, risk adjustment, population health, and utilization management. We empower teams to take control of their operations and improve outcomes for dual-eligible seniors- some of the most socially vulnerable and clinically complex individuals in the US healthcare system. Role Overview: We are seeking an experienced, strategic, and client-focused Senior Client Success Manager (Sr. CSM) to join our Client Delivery organization. This role is responsible for guiding clients through advanced adoption of Intus Care solutions, ensuring measurable value and long-term partnership success. The Senior CSM acts as a thought partner, product expert, and mentor within the Client Success function—helping both clients and internal team members navigate complex workflows, leverage data effectively, and optimize platform usage. While this role does not include formal...