Customer Service Manager

Job description

Why Join Unison Health? Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better. Benefits: - Paid Time Off (PTO) Starting at 16 Days/Year - Medical with federal minimum deductibles - Dental and vision coverage - Retirement planning and employer contribution - Apply to Hear More! Position Summary: Unison Health is seeking a dedicated and compassionate Customer Service Manager to lead and elevate the client and stakeholder experience across our behavioral health organization. This role is essential in fostering a culture of quality, respect, and clear communication while ensuring services are delivered with empathy and efficiency. The ideal candidate is highly organized, an excellent communicator, has understanding of HIPAA and Privacy Laws, and is passionate abo...