IT Support Specialist

Job description

The IT Support Specialist installs, modifies, and makes minor repairs to personal computer hardware and software systems, and provides technical assistance and training to system users by performing the following duties. Maintains Intranet website, report portal, Active Directory administration and maintenance. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. KEY RESPONSIBILITIES: - Maintenance of all internal website for both content and navigation. - Maintenance of the Active Directory and administration of all related data. - Maintenance of on-line reports and the report portal. - Maintains software, and telecommunications services such as personal computers, system software, software applications, printers, modems. - Maintains the Intranet site and helps users deliver content to the site. - Collects data sets for internal users and formats reports based on that data. - Inspects personal computer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery. - Installs or assists...