Service Manager - Carolina's

Job description

The Service Manager for Maintenance Services oversees the execution of maintenance projects within their assigned area. They estimate project scopes, provide technical support to the sales team, and supervise Team Leaders to ensure project completion in adherence to contractual obligations. This role involves managing personnel, maintaining client relationships, and ensuring timely reporting. Adaptability to varying schedules and flexibility for weekend travel are required. Essential Job Functions: Technical Acumen o Estimate and prepare proposals for all projects within the assigned area. o Provide technical expertise and support to the Sales team. Organizational Leadership: o Directly supervise the Team Leaders assigned to the Service Manager's area. o Manage personnel to ensure all projects are adequately manned and contractual obligations are met. o Assist with the hiring of hourly workers in the designated area of responsibility. Customer Focus: o Maintain relationships with new and existing customers based on area, region, and company sales strategy. o Provide project status updates to the MS Area Manager and communicate challenges and recommendations in a timely manner. Proj...