Member Outreach Specialist, D2Me

Job description

Job Description Join our team as a Member Outreach Specialist- Empower your career with Devoted Health! A bit about this role: Our Member Outreach Team has the opportunity to make a difference every single day in the complex world of health care. We help connect members with care providers, enroll them in Devoted clinical programs, and empower them to more easily navigate the healthcare system by understanding their plan benefits. We aim to treat every member as we would our own family. As a Member Outreach Specialist (MOS), Devoted to Me (D2Me), you are the primary link to our members. Through inbound and outbound calls, you’ll listen to their unique needs and recommend tailored solutions from Devoted’s full suite of services. Our goal is to be a true partner, helping members achieve their goals and live more fulfilling lives. Work Schedule: Hours of Operation: Monday - Friday 8:00 AM - 8:00 PM ET Schedules Available: Monday - Friday 10:30 AM - 7:00 PM ET AND/OR 11:30 AM - 8:00 PM ET Why You’ll Love It Here: Competitive Pay: $19-$22/hr, paid biweekly Training & Support: Join our 4-week training to get up to speed fast, two weeks of virtual classroom training AND two weeks of nesti...