Office Manager

Job description

Description GENERAL SUMMARY: The Office Manager is responsible for leading the daily and administrative functions of the front office in the clinic setting. This position provides direction and leadership to ensure great patient care and efficient cost structure. Principal responsibilities include operations, managing of staff and resources, and maintaining compliance with all policies, procedures, and regulations. ESSENTIAL JOB FUNCTION/COMPETENCIES: Responsibilities include but are not limited to: - Provides leadership to front desk team, as well as implementing changes in policies and procedures. - Ensures that employees have the resources, tools, and training needed to perform their duties. - Ensures policies and best practices are up to industry standards and government regulations. - Establishes and implements front desk objectives and procedures. - Manages budgets, records, and contracts. - Maintains supplies and equipment for the front desk staff. - Responsible for the interviewing and selection of new staff members. - Addresses patient complaints and queries when accelerated to management level. - Oversees performance review process for the staff. - Oversees front desk tea...