Senior Supporter Lifecycle Specialist

Job description

Number of Positions Available: 1 ABOUT US: The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the Role: We’re looking for a strategic and motivated Senior Supporter Lifecycle Specialist to shape how our supporters engage with us. In this role, you’ll lead the development of lifecycle and engagement strategies that drive growth, strengthen loyalty, and maximise long-term donor value. Working closely with key stakeholders, you will translate insights into clear, actionable strategies that support both new and ongoing fundraising programs. You’ll define the end-to-end supporter experience, ensuring each touchpoint is purposeful, well-timed, and aligned to both supporter needs and organisational objectives. What you’ll be responsible for: - Developing end-to-end lifecycle and engagement strategies across key audiences, from acquisit...