Business Support Specialist

Job description

Key Responsibilities Strong analytical and validation skills, manipulating data to present actionable insights to the team. Cleansing and analysing multiple sources of data and finding ways to calibrate this data (combining internal and external data, financial and non-financial data). Collaborate with other functions to gather relevant data in a timely manner and checking the accuracy of all sources. Generate all reporting, pricing and operational metrics, which ensures that the group is meeting their business reporting goals across over 100 blue chip multinational clients. Deliver a clear set of principal KPIs to ensure market leading reporting, pricing and stock capabilities are met. Work with the Business Support Manager to deliver high level administrative duties by assisting with key reporting duties. Provide all data input for the Master Data team from a pricing and billing perspective. Co-ordinate all ‘New Account’ and ‘New Product’ set up through the Key Account Management team to ensure accuracy and consistency for all clients. Recommend and implement where feasible alternate solutions and be a catalyst for change to improve the customer experience. Analyse and understand...