Records Management Specialist

Job description

Department: Health Information Management Schedule/Status: 8:30am-5:00pm; Full Time: Standard Hours/Week: 40: General Description: The Records Management Specialist reports to the HIM Operations Manager. The Records Management Specialist is responsible for maintaining the records systems for Parrish Healthcare. This position requires excellent interpersonal skills working with patients, caregivers, healthcare providers, and physicians. The position shall exemplify the desired Culture of Choice® and philosophies of Parrish Healthcare. Requirements: - Coordinates entire patient portal process including providing direct patient education and customer service on accessing and navigating the patient portal, providing patients with timely electronic access to their personal health information, and assisting patients and care providers with computer access, internet, password, and login information. This position is responsible for troubleshooting any patient portal issues, including but not limited to incorrect or missing information. This position will also require face to face contact with patients as necessary. - Uses knowledge and portal experience to provide input for content of por...