Treatment Coordinator - Coastline Orthodontics

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. At Coastline Orthodontics, we believe every smile tells a story and we’re looking for a Treatment Coordinator to help patients start theirs. From the first call to treatment day, you’ll guide patients through the process with confidence, compassion, and clarity. It's fun to work in a company where people truly BELIEVE in what they're doing – JOIN US! The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient. What You’ll Do: Lead New Patient Journeys: Make welcome calls, confirm insurance, build rapport, and guide families through their first visit. Coordi...