AR & Billing Operations Manager

Job description

WHY WE’RE LOOKING FOR YOU: Retool is scaling quickly, and our revenue accounting and billing operations are scaling with it. To support our continued growth and maturity, we are looking for an AR & Billing Operations Manager to own our billing and collections operations. This person will take full ownership of our billing operations, coordinate closely with extended team members, our customers and external partners, and serve as our point person for indirect tax compliance. We will also look to you to help us build processes, develop controls, and identify opportunities for automation that will help us scale. If you thrive in a fast-paced environment with high visibility amongst cross-functional partners, enjoy building scalable processes, and want to make a meaningful impact on a growing finance team, this role is for you. WHAT YOU’LL DO: As our AR & Billing Operations Manager, you will own the full accounts receivable and billing cycle — from sales order review through invoicing, cash application, and collections. You will serve as our internal expert on billing data flows across Salesforce, NetSuite, and Stripe, and act as the key liaison between Retool and our external indirect...