Program Manager

Job description

Job Description The New York City Housing Authority is seeking a Program Manager for Public Housing Policy to support the management and implementation of policies that cover tenancy administration. Reporting to the Assistant Director for Public Housing Policy, the Program Manager will be responsible for working independently or in support of the Assistant Director. This position requires a high level of interaction and collaboration with all NYCHA Departments, Property Management, NYCHA Residents, and external organizations. Responsibilities include, but are not limited to the following: - Plan, implement, coordinate, monitor and/or evaluate programs related to tenancy administration. Supports the rollout of key operations-based projects. Assist in the development of additional project communications content. - Prepare evaluation reports, perform analyses and review program plans, funding, and performance. - Develop and maintain business process diagrams, workflows, business cases, and other planning documents required for funding. - Provide technical assistance and training to staff in techniques of program implementation and management. Facilitates training sessions, workshops,...