Host - Twisted Fork

Job description

Purpose: To greet and accommodate the needs of each guest in a manner such that we ensure his or her continued patronage. Sincere dedication from every one of our Team Members to provide an exceptional experience and outstanding service. Key Responsibilities: - Greet and seat guests as they enter - Inform the guest of any specials and their server’s name - Anticipate guest needs i.e. high chairs, booster chair or booth/table - Know your availability - Which server is next in rotation - What tables you have available - Keep accurate records on floor chart and rotation sheet - Answer phone and provide accurate information on pricing, location, hours and menu items - Run the “wait sheet” providing accurate wait times to guests - Assist servers in pre-busing, running food and filling beverages - Busing tables - Reset tables - General cleanliness i.e. floors, restrooms, doors and windows - Complete side work duties - Observe guests and report any concerns or complaints to Management prior to the guest leaving - Final greetings to guests and invite them to return Qualifications: Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifi...