Administrative Assistant – Mailroom

Job description

Description SUMMARY: This is a full-time, on-site, based out of the mailroom, dedicated to managing daily mailroom operations, including the efficient processing, sorting, and distributing incoming and outgoing correspondence. In this position, you will need to possess the willingness to work well in a team environment as well as the ability to work independently at times. No legal experience necessary. This position is full-time, onsite at our office in Roswell, GA. RESPONSIBILITIES: - Scanning, copying, and mailing documents from the law firm’s mailroom location. - Retrieving and responding to a variety of client and internal firm requests via phone or email. - Learning basic legal documents and terminology. - Ensuring timely, courteous, and thorough responses to a heavy volume of email correspondence. - Providing exceptional customer service to internal clients at every level of interaction. - Providing support to attorneys in a high-volume, time-sensitive atmosphere. - Maintaining strict confidentiality of client and borrower information and firm processes. - Performing other duties and responsibilities as needed. - Ability to carry 10 pounds or more. EDUCATION: - Must have exc...