Lanai Air Guest Service Screening Agent (Molokai)

Job description

This role is tasked to implement and manage the process of transferring passengers from checking in to boarding Lāna’i Air aircraft, ensuring that all guests meet internal policies, procedures, and safety, security regulations. In this role, guest service must be delivered in a manner that is both high touch and high quality. This role will be responsible for providing security and protection for travelers across all Lanai Air flights in a courteous and professional manner. This position will also assist with flight reservations, logistical services, including coordination of ground transportation and tracking of the guest’s inbound flights into and within the State of Hawaii. This position will also participate in the ground service during the arrival and departure process as guests transition through the interisland terminals and hanger facility on O‘ahu. This position may also be tasked with other logistical coordination with third party vendors (aircraft operator, ground service support, and ground transportation) on Lāna’i, O‘ahu and other islands. The primary goal of this position is to support the overall efforts of Lāna ʻ i Air in increasing occupancy for the Four Seasons H...