Sales Support Specialist

Job description

EBS Company is a Polish manufacturer acting in the branch of safety systems since 1989. As of January 2023, EBS has been acquired by Alarm.com, a leading global provider of smart security solutions for the home and business. The aim of EBS is to meet the market needs within the scope of security-related solutions meant to protect people and property. The range of products offered by EBS is being constantly expanded and adjusted to the market's changing needs. The innovative way of technologies used in the design and production processes as well as well-qualified team of engineers guarantee the highest quality of launched products. Quality and competitiveness of products offered by EBS can be proved by effective cooperation with many clients from Europe, Asia, North and South America and Australia. For more information, please visit ebssmart.com Responsibilities: Requirements: - Processing sales team orders (preparing documentation, organizing transport) in accordance with applicable procedures - Contact with customers within pre- and post-sales processes (e.g., complaints, shipment status, stock levels) - Communication with colleagues regarding product availability and order fulfil...