Patient Accounts Rep

Job description

Under direct supervision, responsible for preparing inpatient and outpatient claims either for electronic mail or hard copy and forwards to the appropriate third party payers. EDUCATION: High school diploma or GED is required. - Determines and applies appropriate adjustments to patient accounts as needed based on monthly reports or as directed by clinic. - Communicates directly with patients and clinics regarding account balances, demographic information and transaction history ensuring the necessary actions are taken. - Attends to main billing phone line for inbound calls and transfers calls accordingly. - Receives online payments. - Processes account corrections and adjustments. - Corrects the monthly reports; unallocated patient adjustments, over allocations, small balance/credit balance reports, and other reports as required. - Assists with the collection process, to include collection calls, reviewing accounts for collections and patient account updates. - Process incoming mail from post office box; posts mail in payments and will follow-up on returned mail statements. - Performs all other duties as assigned. - Demonstrated ability in working with the general public. - Excelle...