Service Assistant, Gordon Ramsay (Part-Time; Swing)

Job description

Harrah’s Cherokee Casino Resort Position Description POSITION TITLE: Service Assistant: DEPARTMENT: Gordon Ramsay, Guy Fieri, The Smokehouse Coop, Italian GRADE/FLSA STATUS: H4-Non-Exempt: BADGE COLOR/TYPE: Work Permit – Peach REPORTS TO: Supervisor, Food Service: SUPERVISES: N/A: JOB SUMMARY: Provide excellent service to restaurant customers and restaurant Service Persons JOB ESSENTIAL DUTIES AND RESPONSIBILITIES: Interact pleasantly with guests when moving through the dining room Know the hours/days of operation: Complete prep, running, and post shift side-work requirements Maintain a neat, clean, organized, safe and comfortable environment for our guests Responsible for maintaining required supply levels in the dining room and service kitchens Maintain a constant flow of soiled dishes to the kitchen and clean supplies to the dining room Assist Servers in clearing, cleaning and resetting tables Accommodate the needs and requests of any guest Assist servers with delivering orders to guests when possible Build relationships with customers: Abide by appearance standards: Delight our guests with outstanding service Ensure service recovery activities: Handle money according to procedu...