Customer Service Rep-CSR Weekend 12 hours Shift
ID Logistics · Salt Lake City, Utah, US
The position carries out all Customer Service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous a...
Job description
The position carries out all Customer Service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. This position works closely with customers and on-site management to handle various product inquiries, special requests, or discrepancies, shipping and receiving as well as billing and invoicing. The position requires positive interpersonal skills including effective verbal and written communication skills. When you join ID Logistics, you become part of a company committed to Investing in our Employees. This commitment is the foundation for the ID Logistics benefits program. As an Employer of Choice, ID Logistics invests in you by providing a comprehensive benefits program that offers a valuable, affordable benefit plan package that includes medical, dental, vision, employer paid life insurance, 401(k) with employer match, generous paid time off along with other supplemental benefits. Safety of our associates has always been Our #1 priority. Customer Service Responsibilities: - Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors. - Processing billi...