Access Associate
Rochester Regional Health · Geneseo, New York, US
SUMMARY As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out...
Job description
SUMMARY: As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This position requires a warm and inviting disposition, as you will be the first point of contact for our patients and their families. STATUS: Full time: LOCATION: SCHI - Geneseo - 38 E. South Street Geneseo, NY 14454 DEPARTMENT: Office Administration: SCHEDULE: 7:30 am - 4 pm Sometimes other shifts when covering Brighton (8 am - 4:30 pm, 8:30 am - 5pm) ATTRIBUTES: 2 year degree or equivalent combination of education and work experience preferred Intermediate computer skills: Excellent customer service and communication skills RESPONSIBILITIES: Customer Service. Manage incoming calls while providing necessary information; greeting patients providing direction as needed and scheduling patient appointments Registration & Verification. Complete the registration process for patients as defined by departmental policy; verify insurance eligibility/coverage and obtain necessary precertification/authorization when applicable Billing & Payments. Collect and process payments when applicable EDUCATION:...