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Data Processing Supervisor

RR Donnelley · Monroe, Wisconsin, US

Company Description RR Donnelley is looking for a Data Processing Supervisor to join the team at the Monroe, WI location! RRD is a leading global provider of...

Job description

Company Description RR Donnelley is looking for a Data Processing Supervisor to join the team at the Monroe, WI location! RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact. Job Description: Job Summary: The Data Processing Supervisor is responsible for overseeing daily operations related to complex document handling and data conversion, including leading a team dedicated to receiving, sorting, and converting physical returned mail and survey results into accurate, actionable electronic data files for the end-customers. The supervisor is also tasked with ensuring operational efficiency, data quality, security, and strict adherence to service level agreements (SLAs). Responsibilities: produc...