Claims Investigator, ESB Networks Customer & Projects Delivery

Job description

Position Description The Claims Investigators will work with local managers and supervisors to ensure an orderly handover of ongoing legal claims. They will then investigate and progress all claims received by ESB Networks for property damage or personal injuries. They will work closely with ESB Networks Legal and external experts on third party legal proceedings against ESB. Their work will require them to visit sites as part of their investigations, to attend court, to provide instructions to ESB Networks’ legal teams and to give evidence on behalf of ESB at the hearing of these claims. Their understanding of the physical electrical network and supporting IT systems will help them to develop accurate investigation reports and recommendations on liabilities which will underpin ESB’s defence of these claims. They will also work with ESB Networks Legal to provide feedback and lessons learned from claims to the relevant regional teams. Given the flexible nature of the workload, other activities may be assigned from time to time. This will be in line with business priorities and resources. Responsibilities: - Lead on the investigation of third party personal injury and property damage...