Banking Center Support Specialist
City National Bank of Florida · Palmetto Bay, Florida, US
Overview The Banking Center Support Specialist takes an active role in meeting the needs and expectations of clients by servicing, promoting, and cross-selli...
Job description
Overview The Banking Center Support Specialist takes an active role in meeting the needs and expectations of clients by servicing, promoting, and cross-selling the Bank's products and services. Responsibilities include increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently meeting or exceeding assigned individual or team sales goals. Principal Duties & Responsibilities: - Consistently meets and/or exceeds assigned individual and team sales goals. - Supports relationship-building efforts through cross-selling, use of marketing materials, participation in promotions, telemarketing, and providing prompt client service. - Maintains a prospect list of potential clients and participates in networking, outbound calling, and other outreach activities as directed. - Opens and processes various types of accounts, products, and services after consulting with clients to understand their needs. - Responds to general client inquiries, reconciles statements, and works with operations to resolve discrepancies and maintain accurate account records. - Performs teller functions as needed, including accepting deposits, cashing check...