CRM Activation Engineering Lead, U.S. BioPharmaceuticals Customer Engagement

Job description

CRM Activation Engineering Lead, U.S. BioPharmaceuticals Customer Engagement The Opportunity: We are seeking a visionary CRM Activation Engineering Lead to spearhead the digital transformation of our U.S. BioPharmaceuticals customer engagement ecosystem. This high-impact role sits at the intersection of life sciences and cutting-edge technology. You will lead the activation of the Salesforce Life Science Cloud suite and modernize our integration landscape to create a seamless, data-driven experience for healthcare providers and patients. As the bridge between global innovation and local execution, you will partner with global product teams to adapt core platforms into high-performing, U.S.-specific solutions, ensuring BioPharmaceuticals treatments reach the right patients at the right time. Key Responsibilities: Platform Activation & Innovation: Lead the technical implementation and optimization of Salesforce Life Science Cloud, Marketing Cloud, and Data Cloud . Pioneer the deployment of Agentforce to automate customer interactions and enhance field force productivity through autonomous agents. Translate complex U.S. BioPharmaceuticals business requirements (e.g., sample management...