Multi-Location Branch Customer Service Specialist

Job description

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store’s sales goals. This position works out of multiple locations. Part-Time $16.83/HR Store #1568, located at: 180 Plaza Dr. Cold Springs, KY 41076Store #1032, located at: 2292 Alexandrai Pike, Ste 201. South gate, KY 41071Store #1822, located at: 2412 Sarah Lane. Crescent Springs, KY 41017 - Ensure high levels of customer satisfaction through excellent sales service - Assist customers in person and over the phone by determining needs and presenting appropriate products and services - Build productive trust relationships with wholesale customers - Process sales transactions accurately and consistently with policies and procedures...