Team Leader, Operations_Polish C2 or Dutch C2 + Eng B2_Bytedance_Lisbon

Job description

Job Title: Team Leader, Operations_Polish C2 or Dutch C2 + Eng B2_Bytedance_Lisbon Job Description: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Experience the power of a game-changing career Are you ready to take the next step in your leadership career? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with innovation, technology, and people. Operating in over 70 countries, we’re proud to be recognized with awards such as “World’s Best Workplaces,” “Best Companies for Career Growth,” and “Best Company Culture.” If you’re looking to grow and be inspired, as a Team Leader based on-site in Lisbon, Portugal, you’ll play a key role in driving team performance, delivering exceptional customer experiences, and supporting the success of our operations. You’ll lead, coach, and develop a team of customer service associates while ensuring service levels and business goals are consistently achieve...