Senior Back Office Supervisor

Job description

Join DATAMARK, Inc. as a Back Office Supervisor in San Antonio, TX! Take charge of our mailroom and data entry operations and lead a dedicated team to ensure our processes run smoothly and efficiently. As a Back Office Supervisor, you will be responsible for guiding the team through day-to-day operations, enhancing productivity, and maintaining the highest quality standards. Your insights and leadership will help drive improvements that support our mission of delivering outstanding service to our clients. Key Responsibilities: Be part of an innovative company that values teamwork and excellence! As a Back Office Supervisor, your blend of supervisory experience, strong communication skills, and keen eye for detail will be crucial in driving our success. - Team Leadership: The Back Office Supervisor leads a team of mailroom and data entry associates, overseeing daily operations and ensuring adherence to company policies. - Performance Monitoring: Monitor performance metrics and provide regular feedback to team members. - Process Improvement: Identify areas for process improvements and implement effective solutions. - Issue Resolution: Handle escalated issues, ensuring they are resolv...