Senior Teller

Job description

Job DetailsJob Location: Daphne Branch - Daphne, AL 36526Position Type: Full TimeEducation Level: High School Diploma/GEDJob Shift: DayJob Category: BankingPosition Summary: The Senior Teller plays a vital role in delivering exceptional customer service and supporting branch operations through accurate cash handling and transaction processing. This position includes minor supervisory responsibilities over teller staff, ensuring compliance with banking policies, and promoting a positive, efficient work environment. The Senior Teller serves as a key resource and role model for service excellence and operational integrity. Essential Duties and Responsibilities: Accurately process various banking transactions including deposits, withdrawals, loan payments, and check cashing in compliance with banking regulations. Maintain balanced cash drawers, monitor cash levels, and adhere to branch cash limits and security protocols. Supervise and guide teller staff, assist with training and coaching to improve team performance and customer service. Address customer inquiries, resolve concerns, and manage complex transactions to ensure positive experiences. Conduct daily audits, reconcile discrepan...