Manager, Card Services
Valley National Bank · Clifton, New Jersey, US
Responsibilities include but are not limited to: - Oversee end-to-end card program operations, including issuance, transaction processing, and lifecycle mana...
Job description
Responsibilities include but are not limited to: - Oversee end-to-end card program operations, including issuance, transaction processing, and lifecycle management for debit, credit and prepaid portfolios. - Develop and implement risk management policies, monitor for fraud, and ensure adherence to federal regulations and card network rules in conjunction with vendor and internal fraud and product management departments. - Develop expert-level user skills for systems related to the job function. Provide subject matter expertise for card products within assigned scope such as debit cards, credit cards, international cards. - Provide effective design and oversight of department procedures and functions. Review functions. Review current procedures to ensure completeness, effectiveness and efficiency and recommend changes as needed. - Ensure compliance with all regulatory and processor requirements related to debit/credit card products. - Manage internal and external audits when required. Manage periodic federal and card network reporting requirements. Qualifications: Required Skills: - Advanced understanding of the end-to-end card product life cycle management, including transaction fl...