30h/week Sales Associate

Job description

Sales Associate – Jimmy Choo Main responsibilities include: - Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony - Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour - Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service - Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty - Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management - Playing an active role in replenishing stock according to company procedures and policies - Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy - Participating and supporting the team in stock takes as and when required - Attending and participating in all store meetings and training events as required ensuring good communication is mai...