Customer Service Agent - Parking Facility TMC

Job description

Customer Service Agent - Parking Facility TMC Application Deadline: 7 May 2026: Department: Operations - Field(OPS001): Employment Type: Full Time: Location: A30706200_6411 FANNIN ST: Reporting To: Operations Manager: Compensation: $18.00 - $22.00 / hour Description: Location: Texas Medical Center @ 77030 Shift: 11:30am to 8pm : Schedule Flexibility required Pay Range: $18-$21 Days: Monday to Friday, must be flexible for weekends Full Time 2 to 5 years of customer service experience required Customer Service Representative processing transaction requests from Monthly Parking, Transient customers and employee parking registration. Agent provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements. Key Responsibilities: - Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed - Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations - Foster customer success, happiness, and sat...