Staff Salesforce Architect (Agent and Channel Experience)

Job description

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. As a Staff Architect , you will be an integral member of the Business Systems team within Servicing. You’ll collaborate with Business Systems, Engineering, Product, Operations, and key stakeholders to craft and deliver technical solutions that solve business problems and transform the way our Service Agents thrive. We are looking for candidates who strive for simple, sophisticated solutions and who continuously grow both their technical and soft skills. The ideal candidate demonstrates the ability to work efficiently and adapt within a constantly evolving environment. In this role, you will lead high-impact projects from inception to completion, ensuring that each initiative aligns with company goals and delivers measurable results. You’ll serve as the technical lead for a team of system leads, shaping technical strategy for platform improvements and project execution. We are experiencing explosive growth with millions of customers across thousands of merchants in-store and online. Your technical leadership will...