Medical Customer Service Representative - Onsite, Charlotte

Job description

About Us: Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. About the Role: Support our healthcare partners & help them thrive at Meduit! As a Medical Customer Service Representative, you'll be a key point of contact, compassionately guiding patients through their medical bills and enabling our clients to focus on exceptional patient care. Title: ​ Medical Customer Service Representative Interviews & Start Date: Interviewing now through 05/22/2026 for 06/01/2026 start date Schedule: 8 am - 8pm Eastern Time Zone, Monday – Friday (Third Shift Flexibility: 11am - 8pm) + one Saturday a month Location: ​ Onsite - 4135 S Stream Blvd Ste 400, Charlotte, NC 28217 Paid Training: 3 weeks: Compensation: ​ $16 - $17 per hour base + performance incentives Key Responsibilities: Helping patients understand financial responsibility in a helpful and non-threatening manner Taking inbound and maki...