Front of House

Job description

Company Description Heimstaden Bostad is a European residential real estate manager, with around 157,000 homes across nine countries with a property value of SEK 323 bn. We acquire, develop, and manage properties with an evergreen perspective. Guided by our Scandinavian heritage and values Dare, Care, and Share–mission is to Enrich and simplify lives through Friendly Homes . Platform Edinburgh is one of the city’s largest Build to Rent communities, comprising over 460 high-quality apartments across three buildings, with a strong focus on resident experience and community living. The scheme offers a range of amenities including co-working spaces, gym, and shared social areas, creating a modern, service-led living environment. Job Description: About the role: We’re now looking for a Customer Care Specialist – Front of House (Day) to be the face of our Edinburgh property and play a key role in delivering a great living experience for our residents, and supporting day-to-day operations. As the first point of contact in the building, you’ll create a warm and professional environment for residents, visitors, and contractors. You’ll combine customer service, practical problem-solving, and...