Customer Service Representative

Job description

Sunny Health & Fitness is an industry leading health and exercise-centric lifestyle brand that is dedicated to cultivating and empowering those within the fitness community. We believe fitness should be accessible to everyone, anywhere, anytime. Our goal is to enable and provide you with the tools you need to become better through a fulfilling fitness experience and lifestyle. Schedule: Monday-Friday 8:30 AM-5:30 PM (1 hour unpaid lunch) Essential Duties and Responsibilities: - Present a positive and professional attitude towards the most difficult customers. - Respond promptly and correctly to inquiries and requests. - Resolve wide variety of problems from analysis through resolution. - Utilize best methods and judgment to handle complex issues. - Work diligently and independently throughout a set schedule. - Understand wide line of fitness equipment at technical, operational and sales levels. - Remain flexible with shifting workflow, assignments and responsibilities. - Communicate constantly with colleagues and management. - Provide insight and suggestions to improve company processes. - Create and edit spreadsheets, emails and reports. - Learn from coaching and feedback while gr...