Enterprise Account Manager

Job description

ABOUT THE ROLE: We are looking for a strategic and consultative Enterprise Account Manager to join our Global Account Management team. In this role, you will be the commercial owner and trusted advisor for a portfolio of our corporate and enterprise accounts across EMEA. Your mission is to bridge the gap between customer goals and our platform’s capabilities, driving retention, high-level satisfaction, and revenue expansion. ABOUT THE TEAM: The Global Account Management team is the engine behind Talon.One’s international growth. We focus on the retention and commercial expansion of our enterprise customers. Reporting to the Director of Strategic Account Management, you will join a high-caliber team of Account Directors and Managers across EMEA and AMER. We act as internal champions—building influential C-suite relationships and collaborating with Product, Engineering, and Customer Success to ensure our clients win. This is a full-time role based in Berlin, Germany. This role also requires travel, estimated at 25–40% of the time to meet key clients in-region, across Germany & France. ONCE YOU ARE HERE YOU WILL: - Lead the full commercial lifecycle for your portfolio, including accur...