Vehicle Loaner Coordinator

Job description

Open Road Auto Group Great People - Great Product - Great Techs Loaner Coordinator/Internal Advisor: Every service professional at a OPEN ROAD retail center must excel in listening, communicating and working efficiently to Open Road’s standards. We’re looking for a detail-oriented, customer-focused professional to manage our Service Loaner Desk. This is a key position responsible for keeping customers on the road while their vehicles are being serviced. If you enjoy working with people, staying organized, and working in a fast-paced environment, this is a great opportunity to build a long-term career in the automotive industry. What You’ll Do: - Manage the loaner vehicle process from check-out to return - Greet customers and deliver a professional, seamless experience - Verify driver’s license, insurance, and required documentation - Maintain accurate records of loaner agreements and vehicle availability - Inspect vehicles before and after use for condition and cleanliness - Keep the loaner fleet organized and ready for customers - Handle customer questions and resolve issues quickly and professionally What We’re Looking For: Open Road Auto Group owns and operates over twenty-five...