Returns Authorization Coordinator

Job description

Cellular Sales Returns Authorization Coordinator Classification Non-Exempt: Reports to Regional Director: JOB DESCRIPTION: Summary/Objective Manage the receipt, documentation, and tracking of goods. Communicate with market and vendors regarding issues or status of merchandise. Maintain flexibility to support changing priorities and needs. Essential Functions: - Examine contents and compare with records, such as manifests, invoices, or orders, to verify accuracy of incoming or outgoing shipment. - Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials. - Record shipment data, such as weight, charges, space availability, damages, or discrepancies for reporting, accounting, or recordkeeping purposes. - Determine shipping method for materials, using knowledge of shipping procedures, routes, and rates. - Deliver or route materials to departments. - Pack, seal, label, and affix postage to prepare materials for shipping. - Confer or correspond with appropriate person(s) to rectify problems, such as damages, shortages, or nonconformance to specifications. - Requisition and store shipping materials and supplies. - Contact carrier representatives to m...