Caesars Rewards Representative-Seasonal (Caesars Atlantic City)

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $17.00 per hour Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests. Accurately enters new customer accounts and makes updates to accounts when necessary. Promotes Caesars Rewards Visa program and meets monthly goals set. Promotes Caesars Rewards App and encourages guest to download. Builds relationships with customers to drive Caesars Rewards sign-ups along with email capture. Ensures initial customer contact is courteous, informative, and thorough. Displays friendly...