Patient Access Representative

Job description

Patient Access Representative - ( 260003O1 ) Description UH Cleveland Medical Center - Radiology Registration - Part-time 20 hours per week Why This Role Matters: As a Patient Access Representative , you are often the very first connection a patient and their family have with our organization. Your work directly shapes the patient's experience—from the moment they arrive or call in—while also supporting the care team behind the scenes. If you enjoy helping people, feel welcomed, informed, and confident while keeping things organized and moving smoothly, this role offers a meaningful way to make an impact every day. What You’ll Do: This role blends patient interaction, problem‑solving, and administrative accuracy. On a typical day, you’ll: Your attention to detail and compassionate communication help ensure appointments stay on schedule and patients feel supported throughout their visit. - Welcome and check patients in and out for their medical visits - Answer phone calls to help patients with questions, scheduling, and next steps in care - Assist patients with enrolling in and using MyChart - Accurately enter, review, and update patient demographic, insurance, and financial informa...