Host/Hostess

Job description

Location: Williamsburg,Virginia,United States Overview : This position greets and seats restaurant patrons, providing information on daily specials and providing the name of the server who will be waiting on the table and are the first and last impression a guest has. Patron seating is determined per guest request and outlet procedure ensuring fair placement opportunity for servers. Reports to a Restaurant Supervisor or Manager Responsibilities: Qualifications: Apply to this job - Provide excellent guest service in an efficient manner. - Follow all policy, procedures and service standards manning your station or ensuring coverage at all times during your shift. - Check the reservation book for reservations for the next meal period. - Inquire with the BOH what the daily specials are for the shift. - Greet guests at station and welcome them. - Answer guest questions regarding menu and price lists. - Respond immediately and professionally to guest service issues and report the situation to the manager on duty regarding resolution - Accept reservations in person and via the phone and implement the designated reservation system. - Be sure to note date/day/time of reservation, # in the p...